Latam Workflow Analyst, Latam Workflow Analyst

1+ years of tax, finance or a related analytical field experience

• 2+ years of complex Excel VBA macros writing experience
• Bachelor's degree or equivalent
• Experience defining requirements and using data and metrics to draw business insights
• Experience with SQL or ETL

The workflow analyst analyzes data to drive the complex decisions for key workforce issues, such as interpret highlight and communicate the metrics impacting the current operation and department, including shifts in arrivals, schedules, productivity, and other critical inputs that could impact service levels, customer experience, and business process.

Tech Skills

• Data Warehousing, Modelling and SQL expertise to build and optimize queries and extract data
• VBA and Python expertise to handle large data sets and smoothen existing/redundant processes
• Visualization expertise to create stand-alone dashboards using visualization tools i.e. QuickSight, Power BI & Tableau
• Knowledge and direct experience using business intelligence reporting / visualization tools (Excel, Microstrategy, OBIEE, Business Objects, Cognos, Tableau, Cubes, etc.)
• Experience data modeling and transformation of large-scale data sources using SQL, Hadoop, Spark, Hive, EMR, or other Big Data technologies
• Knowledge of scripting for automation (e.g. Python, Perl, R etc. )

Calle Blancos, C, CRI

• Experience working with Tableau
• Experience using very large datasets